From KERA:
From the moment 65-year-old Doyle Ross became eligible for the COVID-19 vaccine, he and his wife, Nancy made it their mission to register.
“We’ve been doing that. We’ve done that since January,” he said.
They spent hours over many days on the phone and online trying to get Doyle an appointment. They filled out a registration form online, but it hasn’t been easy.
“It’s difficult trying to register. Also, they want all this information and then sometimes it won’t click over and goes to the next page and then it deletes everything it says and then it’s just confusing when you don’t really know how to operate your phone in the first place,” said Nancy.