On a sunny Tuesday morning at the Flower Mound Starbucks at Robertson’s Creek shopping center, workers are busy making espresso, mixing drinks and preparing food as customers chat idly.
The workers at the shop voted to unionize in January, joining three other stores across the region — in Addison, Denton and at Mockingbird Station in Dallas — with a national group that’s part of the larger Workers United Labor Union based in Philadelphia.
Parker Heyns — the 21-year-old who led the effort to unionize Flower Mound — said he was motivated to start the union after feeling undervalued at work.
“People always think that all of these jobs are so easy, and that you can just walk in and just start doing it from day one and be able to pick up on everything,” Heyns said. “But it’s really not like that.”
Heyns pitched the idea for the union to his coworkers — Starbucks refers to its employees as “partners” — last spring. Like other unionized stores, Flower Mound partners want better pay and benefits, along with better health and safety conditions.
But Heyns says unionizing the store didn’t come easy — they faced pressure from higher-ups at the company throughout the voting process.
“One partner in specific who has been here for three years now and wants to promote to the assistant manager position was told that that was pretty much a no-go if the union was going to go through,” Heyns said.