From Texas Public Radio:
Claudia Garza and her husband Rick own Bright and Early Productions, a photography and videography company targeting the real estate industry. In an effort to keep employees safe from COVID-19 they’re currently only photographing unoccupied homes. They’ve lost business as a result and had to reduce their employees’ hours.
When they found out that $349 million was set aside for the first Paycheck Protection Program, they wanted to apply through the bank where they have their business and personal accounts, Wells Fargo. But they couldn’t.
Claudia Garza described first having trouble with getting someone on the phone, and then when she did, they worked with her at a slow pace.
“It feels like I’m a small fish… maybe they have people who have larger accounts or maybe contacts within the bank. They got the help a lot faster than I did. I don’t have contacts at Wells Fargo,” she said.