This story originally appeared on Texas Public Radio.
Each year more than eight million passengers fly in and out of San Antonio’s city-run airport. The former military base built in 1941 became a commercial airport in 1953. It’s an easy turn off two major highways, in the midst of a metro-area that has grown up around it.
Passengers like architect Gary Belzung like the hassle-free location.
“I’m the same distance from Austin as from San Antonio. I come here. It’s easy to get to the airport. Austin is a bear to get to,” said Belzung, who’s willing to pay a little more to fly from San Antonio because it’s convenient.
But increasingly, passengers like Ashley Dumulong feel shortchanged.
“If we are going to continue to be a city on the rise, I think the business community and the community at large really needs to take a long hard look at our airport.”
Higher Average Ticket Prices
Dumulong works for a financial services company and flies for both business and pleasure. Recently, she and three family members took a trip to Paris. She wanted to depart from San Antonio where she lives, but ended up flying out of Austin-Bergstrom. She says the 90-minute drive saved her family $2,400 dollars.
“It was $600 per ticket cheaper to fly from Austin to Paris than to fly from San Antonio to Paris. I knew the other market places were more competitive, but I didn’t know they were that competitive.”
Paris isn’t the only destination that is more expensive from San Antonio. In its annual Airport Affordability Report, the online ticket company, Cheapflights.com, ranked San Antonio in the bottom third for affordable pricing. The average ticket price of $434 placed San Antonio 71 out of 101 airports- typically more expensive than both Dallas airports, both Houston airports and Austin.
Non-Stop Flights and Connections
And it’s not just the price of tickets that sometimes irks business travelers. It’s the limited non-stop flights and connections to certain cities.
For example, Dumulong says that when she has business in Washington D.C., she often flies into Baltimore, because there’s no non-stop service from San Antonio to Reagan National, the airport closest to Capitol Hill.
“You can only get so close to Washington D.C. Typically, you have to fly to BWI (Baltimore), then drive in. That’s a $65 to $70 cab fare each way. Or you have to fly into Reagan. And if you fly into Reagan you have to change planes.”
“It just seems we as a community are being passed over.” said Dumulong.
Henry Cisneros agrees. He’s a former mayor, business CEO and chairman of the San Antonio Chamber of Commerce.
Air Service- San Antonio’s Achilles Heel?
“If you were assessing San Antonio’s vulnerabilities- what are the places that could be our Achilles heel and stagnate us- our airport and air service would be one of those,” said Cisneros.
Cisneros remembers AT&T moving its headquarters from San Antonio to Dallas in 2008, citing better air service as a reason. In 2012, Austin beat out San Antonio for a direct route to Washington DC’s Reagan National.
Cisneros says 30 years ago he dreamed of improving air travel by building a regional airport that would serve San Antonio, Austin, and everyone in-between. Now:
“My ambitions have declined from thinking of a regional airport or even thinking or a new San Antonio airport, all the way down to begging for routes for our airport, which is hard because we have to prove to the airlines they will fill the seats to these airports.”
“We do have good service here. We do have reasonable fares,” said Airport Director Frank Miller in response to the concerns.
Miller knows there’s frustration and says attracting more non-stops to key business destinations like Boston, Washington and Kansas City a top priority.
Right now you can fly non-stop from San Antonio to 37 destinations, and San Antonio’s airport is considered the tenth largest gateway to Mexico.
San Antonio vs. Austin
Austin, however, has more non-stop destinations – 50. Austin serves more passengers, has more departures and is serviced by 15 airlines compared to San Antonio’s 11.
Miller says the difference, in part, is that San Antonio attracts more leisure travelers while nearby Austin sells more tickets to business travelers. Miller says business travelers reliably fill the seats.
“The airlines want to know that if I begin this service out of San Antonio, the business community or the community in general will support that service,” Miller said.
While the clientele at the San Antonio and Austin airports are somewhat different, Cisneros believes the future of the two – 75 miles apart- will be linked as the region grows. And he doesn’t like what he sees.
“The one in Austin is going to be the one that does the international flights and establishes Austin, not just as the capitol of Texas but the center of this region. Then we’re going to have the San Antonio airport which is going to be the Hobby or the Love… the baby brother.”
By “baby brother” Cisneros means that San Antonio could become to Austin what Oakland is to San Francisco, what Burbank is to Los Angeles.
“I’m saying if we don’t do something about this it is fact. It is inevitability,” Cisneros said.